GreenRoot Organics · Zero downtime, monthly maintenance
A monthly maintenance retainer that kept an e-commerce site fast, patched, and edited without the owner touching the code.
The brief
GreenRoot Organics runs a small e-commerce shop for organic soil + plant care. Their site was on Shopify, but every content update — banner swap, new product, seasonal offer — needed a developer they didn't have. They wanted a monthly retainer that handled all of it plus the tedious stuff (backups, patches, uptime).
What we shipped
- Monthly Website Maintenance retainer
- Weekly automated backups (retained 90 days)
- Security patches applied within 24h of release
- Up to 4 content edits per month (they get an email address for requests)
- Monthly uptime report with any incidents
- Free swap for one seasonal banner per month
Results (first 6 months)
Uptime: 99.98%. Zero security incidents. Every seasonal push went live on the day promised. And — the founder shipped 4 new campaigns without opening a code editor.